Dents received in car parks and parking "at owner's risk" clauses

I parked in a supermarket car park earlier this year and on returning to my car discovered a huge dent and a suspect trolley which fitted the dent perfectly. The trolleys in the trolley park were overflowing into the car park area and were not being cleared by staff. The duty manager agreed the dent was caused by trolley. I was subsequently quoted £350+VAT for repairs. I wrote to the supermarket manager as requested but they denied it was their problem as parking was "at the owner's risk". Is it worth pursuing this further?

The claim may well be worth pursuing if the supermarket took no active steps to keep the trolleys in a position that their customers' vehicles were not damaged, regardless of the weather conditions.  Legal expenses insurance policies may not cover this as no other vehicle was involved.

However our sister site has a policy - Crashguard Hindsight which can be taken out following a collision and limits exposure to legal fees by providing legal expenses cover even after an accident has occurred. At £75 it is a bargain as it will also provide you with all the benefits of full crashguard accident scene assistance and full legal cover for a year after the policy has been taken out. It may be appropriate if you wish to take the matter further.

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